Customer Care - Menu

 

USA: 3-6 days

Canada: 4-12

 

Please allow 1-2 business days for your order to be processed. It may take up to 48 hours for the carrier to update your tracking number.

USPS & UPS for USA shipments 

DHL, UPS for Canada shipments.

All orders are shipped with a tracking number, which is emailed to you upon your order being processed. We offer shipping options with USPS, UPS or DHL.

The estimated delivery times for ‘USPS Priority Mail’ is 2-3 business days once you have received the shipping confirmation with a tracking number. These times are supplied by service providers and we are not responsible for items arriving after that time frame. USPS orders are occasionally subject to delays at the border; please plan your urgent orders accordingly.

United States Shipping 

  • Free tracked shipping on all orders (before taxes).
  • Please review your tracking number which is sent to you upon shipping
  • If your order is urgent, please select the fastest shipping option 

Canada Shipping 

  • Standard shipping rates will apply to all orders under $50
  • International shipments are responsible for any additional fees (such as taxes/duties/brokerage fees) upon arrival of the package. This is up to the destination country and cannot be controlled by Mind Heaven™ LLC.
  • Mind Heaven™ LLC does not cover the duty of a shipment. Nor do we provide invoices for lesser dollar amounts.
  • Please review your tracking number supplied to you via email to locate the whereabouts of your order.  

     

     

    Returns:

    If you are not satisfied with your product, no problem!

    You can return it within 30 days, please check Refund policy page for more details.

     

     

    How to return an item and get a refund?

    Please contact us through your favorite method on this page.

    We will try to find the best solution for you,

    if eventually you'll be asked to return the item, the address for returns is:

     

    1413 Woodhurst Ct, Howell MI, 48843, USA

     

     

     

    We guaranty 100% customer satisfaction!

    In any problem or question you have, don't hesitate - please contact us.

     

     Cancel an order

    In order for the product to reach you as quickly as possible, we attempt to fulfill the order as soon as you place an order. Please contact us immediately so we make sure to cancel your order before it is shipped, usually 1 day. If you have any special issue please feel free to contact us and we will find you a solution.

     

     

    Customer Privacy

    Your privacy is important to us!

    We use your details only for customer service, contact, and fulfillment. We will never use your data for inappropriate purposes, send spam or transfer your details to a third party.